What is a dispute actually costing you?
Estimate lost sales and dispute fees from your transaction count, dispute rate and win rate. Compare the cost before choosing a provider.
0.45% of gross sales · 5 expected disputes
2 expected wins and 3 expected losses. Fractional cases are a planning average. Original processing fees, staff time and temporary dispute holds are excluded.
Questions answered
Does winning a dispute always refund the fee?
Fee policies depend on provider, market and contract. Use the selector for your actual terms. The tool does not assume that recovering the sale also refunds the dispute fee.
Why is the expected dispute count fractional?
The calculator estimates an average over many comparable months. Five tenths of a case is an expected monthly cost, not a prediction that a fraction of a real dispute occurs.
Useful sources
Use the arithmetic with your actual rate, fee quote and account terms.
Read the worked example →Work through the next question.
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