{ "schema_version": "1.0", "checked_at": "2026-10-16", "provider": { "incidents": [ { "date": "2019-07-10", "title": "Historical API degradation", "status": "Historical · restored", "text": "Stripe’s root-cause analysis describes two periods of serious API degradation on 10 July 2019 and its remediation. This is a historical technical incident, not a measurement of current uptime or the present frequency of failures.", "url": "https://stripe.com/rcas/2019-07-10" } ], "posts": [ { "author": "Patrick Collison", "date": "2024-07-26", "relation": "Stripe cofounder · acquiring company", "url": "https://x.com/patrickc/status/1816883488584532252", "text": "Announcement and context around Stripe’s acquisition of Lemon Squeezy. A founder announcement, not an independent reliability review." } ], "opinions": [], "conditional": [ "IN" ], "supported": [ "US", "GB", "CA", "AU", "BR", "MY", "SG", "TH", "JP", "MX", "DE", "FR", "NL", "EE", "IE", "PL", "ES", "PT" ], "unsupported": [], "id": "stripe", "name": "Stripe", "color": "#b8a3ff", "model": "Payment processor", "kind": "psp", "price": "2.9% + 30¢", "priceLabel": "US domestic cards · Payments", "pct": 2.9, "fixed": 0.3, "calc": true, "summary": "Flexible payment infrastructure. You choose the rest of the stack.", "description": "Stripe Payments is the processing baseline in this directory. Billing, Tax, Connect and Managed Payments are distinct products with different responsibilities and additional fees. 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Approval, legal entity, owners and bank requirements still apply.", "fees": [ [ "US domestic cards", "2.9% + $0.30" ], [ "International card add-on, US", "+1.5%" ], [ "Required currency conversion, US", "+1%" ], [ "Billing / Tax / Connect", "Separate product charges may apply" ], [ "Managed Payments", "Separate MoR product; not included in this baseline" ] ], "payout": "Standard payout timing and first-payout delays depend on market, business and account. Stripe can set reserves. Standard scheduled payouts and optional instant payouts have different fees and eligibility.", "refund": "Original processing, Connect and currency-conversion fees are not returned on refunds under the US pricing reviewed. Dispute-received and dispute-response charges are separate; review the current product-specific rules.", "tax": "Stripe Payments does not by itself move transaction-tax responsibility to Stripe. Tax and Managed Payments have separate product scopes and pricing.", "risk": null, "developer": "Extensive APIs, hosted checkout, webhooks and test workflows. Work out which optional products your subscription and marketplace model actually requires before comparing cost.", "portability": null, "tags": [ "recurring-saas", "payment-links", "developer-friendly", "no-code", "marketplace", "for-startups", "productized-services", "usage-based-billing", "woocommerce" ], "sources": [ { "id": "stripe-pricing", "title": "Stripe US pricing", "url": "https://stripe.com/pricing", "checked_at": "2026-10-16", "type": "official_documentation" }, { "id": "stripe-global", "title": "Stripe merchant availability", "url": "https://stripe.com/global", "checked_at": "2026-10-16", "type": "official_documentation" }, { "id": "stripe-managed", "title": "Stripe Managed Payments", "url": "https://stripe.com/managed-payments", "checked_at": "2026-10-16", "type": "official_documentation" }, { "id": "stripe-reserve", "title": "Stripe reserves", "url": "https://support.stripe.com/topics/reserves?locale=en-GB", "checked_at": "2026-10-16", "type": "official_documentation" }, { "id": "stripe-compatibility-0", "title": "Stripe: compatibility review source", "url": "https://docs.stripe.com/billing/subscriptions/usage-based", "type": "official_documentation", "checked_at": "2026-10-17" }, { "id": "stripe-compatibility-1", "title": "Stripe: supporting feature documentation", "url": "https://woocommerce.com/products/stripe/", "type": "official_documentation", "checked_at": "2026-10-17" } ], "compatibility_review": { "checked_at": "2026-10-17", "scope": "Metered billing is a separate Stripe Billing feature with its own pricing. WooCommerce uses the Stripe extension; merchant eligibility still follows Stripe.", "source_ids": [ "stripe-compatibility-0", "stripe-compatibility-1" ], "added": [ "usage-based-billing", "woocommerce" ], "removed": [], "editorial_use_cases": [ "for-startups", "productized-services" ] }, "customer_posts": [ { "providers": [ "lemon-squeezy", "stripe" ], "section": "portability", "author": "Josh Millgate", "handle": "joshmillgate", "date": "2023-03-28", "url": "https://x.com/joshmillgate/status/1640737216686071810", "text": "Josh reports moving existing customers from Stripe to Lemon Squeezy with help from the team over roughly a week.", "context": "One assisted migration; it does not establish that every payment credential or subscription can be transferred.", "discovery": "https://www.lemonsqueezy.com/wall-of-love", "type": "individual_experience", "verified_at": "2026-10-18", "verification": { "method": "X public oEmbed", "author_name": "Josh Millgate", "author_url": "https://x.com/joshmillgate", "verified_at": "2026-10-18" }, "selection": "Discovered in a provider-curated testimonial collection; not a representative complaint sample.", "embed_html": "

Happy to say that I worked with the @lmsqueezy team to fully migrate all of my old customers over from Stripe, took a week or so but am really happy with the outcome and looking forward to the future with them! 🍋

— Josh Millgate (@joshmillgate) March 28, 2023
", "relationship": "Customer / merchant first-person report", "original_text": "Happy to say that I worked with the @lmsqueezy team to fully migrate all of my old customers over from Stripe, took a week or so but am really happy with the outcome and looking forward to the future with them! 🍋" }, { "providers": [ "lemon-squeezy", "stripe" ], "section": "portability", "author": "Tibo", "handle": "tibo_maker", "date": "2026-07-29", "url": "https://x.com/tibo_maker/status/2082398258874159249", "text": "Tibo says he preferred Stripe after his Lemon Squeezy experience following its acquisition.", "context": "The visible post reports his perception of product progress; it does not establish that all customers had the same experience.", "discovery": "https://www.creem.io/", "relationship": "Customer / merchant first-person report", "verification": { "method": "X public oEmbed", "author_name": "Tibo", "author_url": "https://x.com/tibo_maker", "verified_at": "2026-10-18" }, "embed_html": "

after my Lemon Squeezy experience, I had one hard rule for payments: Stripe only

backstory: I genuinely loved Lemon Squeezy. great product, great team

then it got acquired, and the platform slowly stopped moving
for my business, it was honestly damaging

so, Stripe only. boring… pic.twitter.com/ESA6r0NOAS

— Tibo (@tibo_maker) July 29, 2026
", "original_text": "after my Lemon Squeezy experience, I had one hard rule for payments: Stripe only backstory: I genuinely loved Lemon Squeezy. great product, great team then it got acquired, and the platform slowly stopped moving for my business, it was honestly damaging so, Stripe only. boring… pic.twitter.com/ESA6r0NOAS ", "type": "individual_experience", "verified_at": "2026-10-18" }, { "providers": [ "paddle", "stripe" ], "section": "payouts", "author": "图拉鼎", "handle": "tualatrix", "date": "2023-12-26", "url": "https://x.com/tualatrix/status/1739597433511051709", "text": "The Manico maker describes moving website sales from Paddle to Stripe while a balance below $100 remained unavailable to withdraw.", "context": "Historical merchant report in Chinese. The tweet describes the then-applied withdrawal threshold; current payout policy is sourced separately.", "discovery": "https://global.v2ex.com/t/801035", "relationship": "Customer / merchant first-person report", "verification": { "method": "X public oEmbed", "author_name": "图拉鼎", "author_url": "https://x.com/tualatrix", "verified_at": "2026-10-18" }, "embed_html": "

最近准备将 Manico 的官网销售方式从 Paddle 迁往 Stripe，但是 Paddle 里还有余额因为未满 $100 无法提现。

索性搞个优惠促销好了，准备以 6.6 折销售 15 份 Manico Pro。原价 $5.99，现价 $3.99，仅信用卡美元渠道有效，售完即止～感兴趣的朋友不要错过： https://t.co/isLr5qu7eg pic.twitter.com/ZlwsLLWfzs

— 图拉鼎 (@tualatrix) December 26, 2023
", "original_text": "最近准备将 Manico 的官网销售方式从 Paddle 迁往 Stripe，但是 Paddle 里还有余额因为未满 $100 无法提现。 索性搞个优惠促销好了，准备以 6.6 折销售 15 份 Manico Pro。原价 $5.99，现价 $3.99，仅信用卡美元渠道有效，售完即止～感兴趣的朋友不要错过： https://t.co/isLr5qu7eg pic.twitter.com/ZlwsLLWfzs ", "type": "individual_experience", "verified_at": "2026-10-18" }, { "providers": [ "stripe", "paddle" ], "section": "onboarding", "author": "Wilson Wilson", "handle": "euboid", "date": "2024-05-16", "url": "https://x.com/euboid/status/1791011600683483472", "text": "Wilson describes an unsuccessful attempt to move from Paddle to Stripe.", "context": "The post shows a rejected onboarding attempt and his dissatisfaction with Paddle. It does not establish the review reason or the final outcome.", "discovery": "https://threadreaderapp.com/user/euboid", "relationship": "Customer / merchant first-person report", "verification": { "method": "X public oEmbed", "author_name": "Wilson Wilson", "author_url": "https://x.com/euboid", "verified_at": "2026-10-18" }, "embed_html": "

Us: We can no longer trust Paddle, so we're moving to @stripe

Stripe: no.

I'm so tired man — 1/6 pic.twitter.com/fyO27d4CXh

— Wilson Wilson (@euboid) May 16, 2024
", "original_text": "Us: We can no longer trust Paddle, so we're moving to @stripe Stripe: no. I'm so tired man — 1/6 pic.twitter.com/fyO27d4CXh ", "type": "individual_experience", "verified_at": "2026-10-18" }, { "providers": [ "stripe" ], "section": "payouts", "author": "Codie Sanchez", "handle": "Codie_Sanchez", "date": "2023-05-29", "url": "https://x.com/Codie_Sanchez/status/1663182547793113090", "text": "Codie reports a Stripe account closure affecting a small business she owns and uncertainty over a 30-day funds release.", "context": "First-person business-owner allegation. The post alone does not establish the cause or subsequent resolution; its accusation is the author’s opinion.", "discovery": "https://www.reddit.com/r/SaaS/comments/1cl7yyn/saas_owners_dont_use_stripe/", "relationship": "Customer / merchant first-person report", "verification": { "method": "X public oEmbed", "author_name": "Codie Sanchez", "author_url": "https://x.com/Codie_Sanchez", "verified_at": "2026-10-18" }, "embed_html": "

Stripe just shut down a small biz we own and said they "may give our money back in 30 days." Criminal.

People for years have said Stripe was awful for small guys and bankrupted people. I didn't believe it.

Now I do. pic.twitter.com/wrVQHgD93O

— Codie Sanchez (@Codie_Sanchez) May 29, 2023
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Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "NL", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "EE", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "IE", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "PL", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "ES", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "PT", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "JP", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "MX", "status": "supported", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "GE", "status": "unknown", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "RU", "status": "unknown", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." }, { "country_code": "BY", "status": "unknown", "scope": "The country filter uses a documented subset of Stripe merchant markets, not all buyer countries. India is conditional/preview. Approval, legal entity, owners and bank requirements still apply.", "source_ids": [ "stripe-global" ], "provider_source_ids": [ "stripe-pricing", "stripe-global", "stripe-managed", "stripe-reserve", "stripe-compatibility-0", "stripe-compatibility-1" ], "evidence_scope": "Provider documentation; not an individual onboarding decision." } ] } }